Rip Off Britain

Series 18

Not Rated

Rip Off Britain is a BBC One series which exposes Britain's rip-offs and helps consumers. It began on 30 November 2009, presented by former news journalists Angela Rippon, Gloria Hunniford and Jennie Bond. Newsreader Julia Somerville replaced Bond from series three.

From the second series onwards, the show was remade into cut-down editions of 30 minutes which air in a prime time slot on Friday evenings.

Where to Watch Rip Off Britain • Series 18

15 Episodes

Home improvement company lies cost me thousands
E1
Home improvement company lies cost me thousandsGloria Hunniford, Julia Somerville and Louise Minchin investigate the case of the homeowner who paid a company nearly £2,000 up front for garden maintenance, but has nothing to show for it
Fake loan repayments coming off my wages
E2
Fake loan repayments coming off my wagesHow one man has been left battling to prove his identity after fraudsters took out a Universal Credit loan in his name, with repayments automatically taken from his wages.
Claim denied due to home’s past building work
E3
Claim denied due to home’s past building workGloria Hunniford, Julia Somerville and Louise Minchin investigate the home insurance policies refusing damage claims if the cause can be linked to events that were insured under an old policy
Fraudster cashed in my tax rebate cheque
E4
Fraudster cashed in my tax rebate chequeIn a special scams episode, the team meets the 20-year-old who was waiting to receive a tax rebate from HMRC, only to discover someone else had cashed the cheque weeks earlier.
Holidays: Our flight took off while the board still said ‘Please Wait’
E5
Holidays: Our flight took off while the board still said ‘Please Wait’Can you trust airport departure boards? The team meet one group of passengers who waited patiently in the departure lounge for their delayed flight, only to find out it had already left without them.
Your parcels lost, damaged or late
E6
Your parcels lost, damaged or lateGloria Hunniford, Julia Somerville and Louise Minchin investigate the courier company that customers say is still letting them down – despite past promises made on the programme.
Fake review sites peddling dodgy goods
E7
Fake review sites peddling dodgy goodsThe team investigate the fraudulent websites convincing shoppers to invest in a ‘best-buy’ home appliance and meet the woman who learned that her top-rated dehumidifier wasn’t up to the job.
Scams: ‘Ghost’ MOTs for sale!
E8
Scams: ‘Ghost’ MOTs for sale!How much can you trust your MOT? The team investigate the so-called ‘ghost’ MOTs available for sale and hear from the mum whose second-hand car was far from roadworthy.
Insurer won’t help as our home falls apart
E9
Insurer won’t help as our home falls apartThe team meets the couple who have been stuck in a battle with their insurer for more than three years over fixing damage to their home caused by subsidence.
Toy company bullied me into paying unlawful fees
E10
Toy company bullied me into paying unlawful feesGloria Hunniford, Julia Somerville and Louise Minchin investigate how a firm providing equipment to children with special educational needs has let down dozens of families and charged unlawful fees.
Giant warehouses built at the end of our gardens
E11
Giant warehouses built at the end of our gardensThe team hear from the devastated homeowners who claim the warehouses behind their back gardens were built without proper consultation.
Bank devalued our house after approving our mortgage
E12
Bank devalued our house after approving our mortgageThe team investigate why a bank suddenly refused to let one couple re-mortgage because of the way their home had been constructed – despite approving the mortgage five years earlier.
Spiteful scammer cancelled my flight
E13
Spiteful scammer cancelled my flightThe team investigate how a scammer was able to cancel one man’s flight when he believed he was receiving customer support from the airline on social media.
Wet wipe blockage flooded my garden with sewage
E14
Wet wipe blockage flooded my garden with sewageThe team investigate why some brands continue to label their wet wipes as flushable – despite the major drain blockages caused by wet wipes that cost millions to repair every year.
My timeshare is worth less than when I bought it
E15
My timeshare is worth less than when I bought itThe team investigate the holiday timeshare company that members feel has moved the goalposts as they reached the end of their contracts – with their investments worth far less than they had expected.