Undercover Boss (US)

Season 11

TV-PG
Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee's impression, it will prove to the boss how important the job is to them.

Where to Watch Undercover Boss (US) • Season 11

9 Episodes

  • College HUNKS
    E1
    College HUNKSOmar Soliman and Nick Friedman, who co-founded College HUNKS Hauling Junk & Moving over 15 years ago, go on separate missions to make certain that the foundation of their company is strong enough to withstand exponential growth in the next couple of years. Will they need to do any heavy lifting within their company after seeing what's happening on the front lines? Will they (or any items in their care) crack under pressure while undercover?
  • Fremont Street Experience
    E2
    Fremont Street ExperienceThe CEO of Fremont Street Experience goes under cover to discover and address problems that may be sparking the labor shortage causing significant lost profits.
  • The Vitamin Shoppe
    E3
    The Vitamin ShoppeThe Vitamin Shoppe's CEO goes under cover to learn new ways to achieve added growth for her brand and to experience how her new operational changes and innovations are impacting the front lines.
  • Rita's Ice
    E4
    Rita's IceThe CEO of Rita's Italian Ice & Frozen Custard goes under cover to see how her new initiatives are working and to help franchisees become more profitable.
  • Round Table Pizza
    E5
    Round Table PizzaPaul Damico, the former president and CEO, Round Table Pizza goes undercover to glean effective ways to expand the longstanding West Coast pizza franchise eastward and attract a younger clientele. Damico credits the valuable brand insights he garnered on UNDERCOVER BOSS in 2013 when he was president of Moe's Southwest Grill as motivation to return undercover. Will he be able to take the heat in the kitchen when tasked with preparing piles of pizzas under tight time constraints? Can he withstand a hot slice of reality when front-line employees reveal where improvements could be made?
  • UScellular
    E6
    UScellularLaurent "LT" Therivel, a proud Marine veteran who started as president and CEO of UScellular less than a year before his undercover mission, is intent on seeing how his new endeavors for brand growth are operating. Will he be all charged up while making customer calls offering the latest company deals? Will he connect well with staff sales associates and network engineers when learning about their day-to-day duties and challenges? Does he learn there's work to do to get their stores to have 'high-speed' customer service?
  • Restoration 1
    E7
    Restoration 1Gary Findley, CEO of Restoration 1, a self-described "Redneck CEO" from Texas, goes undercover to ensure that there are no flaws in the "playbook" of the company that would negatively impact all the franchises. Will he have the stomach to handle a job involving biohazard remediation? Will he find that cracks are starting to show as the business grows? How will he tackle navigating through a tight basement crawlspace in a hazmat suit?
  • Mayor of Fontana
    E8
    Mayor of FontanaAcquanetta Warren, mayor of Fontana, Calif., the fastest-growing city in Southern California, is on a mission to secure its future after the devastating impacts of the pandemic. Is the mayor willing to roll up her sleeves and get her hands dirty maintaining the city's sewers and cleaning the trash-littered parks?
  • Coco's Bakery
    E9
    Coco's BakeryWarren Boone, chief people officer at Coco's Bakery Restaurants, seeks to determine the recipe for success by working on the shop floor. Does he have the ingredients necessary to tackle the company's needs?

 

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